Awards and Certificates

The Dubai Department of Residence and Foreign Affairs, represented by the air outlet sector, has been awarded the Emirates Ideas Award organized by Dubai Quality Group in the category of best shared idea of the next generation project (NGB, NGA, NGE) for outlets that can complete departure and entry procedures within 10 seconds.

In 2018, 3 Terminal 3 employees received the ACE Customer Service Excellence Award awarded by Dubai Airports to honour outstanding achievements in the customer and employee experience.

The General Department of Residence and Foreign Affairs Dubai has received the Arab Award for Community Responsibility for Enterprises for the category of large government institutions "Community Initiatives in the Public Sector" 

The General Directorate of Foreign Accommodation Dubai, represented by the human resources and financial sector, received the Department of Services and Maintenance with the Mohammed Bin Rashid Award for supporting youth projects in the category of best medium government entity supporting the government procurement program 

Dubai's 2018 stay won the Dubai Outstanding Government Performance Program and finished third in the innovative management initiative category for the next generation of departures project, which enabled passengers to finish their check-in as soon as possible and second in the category of government supporting Expo The General Department of Residence and Foreign Affairs in Dubai has provided a pivotal role in Expo 2020, through high readiness and rapid response in providing all the needs of international teams and participants and completing transactions and entry permits, by employing the latest smart systems, coordination and cooperation with all parties and obtained second place in the category of joint government project through the participation of the department as a member with Dubai International Airports. A number of distinguished creative employees in dubai's establishment received the first positions in the award: Lt. Col. Omar Matar Khamis al-Mazina received first place in the category of innovative employees for his innovative pioneering ideas that have a strategic and financial impact on management and get  Captain Darwish Mohammed Al Mansouri was ranked first in the category of best employee in the technical/technical field because he has a prominent role in the technical and engineering field and his presentation of pioneering proposals as well as received the first place provided / Khalid Nasser Al Ali in the category of best employee in the field of specialization, and received the second leading position / Khalid Mohammed Al Suwaidi in the category of best employee in the field field and won the third place presented / Walid Ahmed Saeed in the category of employee in the field of supervision.

General Directorate of Residency and Foreigners Affairs - Dubai received a special award as the best financial management in Dubai Government Excellence program award, and received third place in the best result of customer satisfaction and employee satisfaction, and Lt. Col. Mohammed Ahmed Al Hammadi won first place in the category of distinguished government employee.

General Directorate of Residency and Foreigners Affairs - Dubai received second place for the best result of customer satisfaction in Dubai Government Excellence program award and also won Lieutenant Ibtisam Khalifa Al Zaabi first place in the creative employee category.

General Directorate of Residency and Foreigners Affairs - Dubai was awarded first place in the Dubai Government Excellence program award for the category of government body most committed to national identity in 2011 and Lieutenant Khalid Ahmed Bin Madya received first place in the Award for Outstanding Employee in the Field of Engineering Technology.

Dubai was awarded the Minister of Interior Award (Commander Stage) for first place in the distinguished management category and customer service category, as well as the Award for outstanding internal performance improvement team (Al Jafir Project) and the distinguished technical/technical team category represented by the electronic services sector and the distinguished internal joint team from the Star Al Qayla team for the investigation and follow-up of violators. In addition to winning the department's category in the distinguished service development team (service team), the distinguished establishment category, the category of compliance with the laws of residence, the ideal partner (Medicare Clinic) and community service, ms. Mason, owner of the labour supply library.

Latifa Ali al-Suwaidi, who is disabled by cerebral palsy, won the Sheikha Shamsa Bint Suhail Award, his Highness the Head of State in the category of creations of women with special needs in the first place because of her successive achievements in the field of sports and her large balance of awards and sports medals in the field of power games, especially discus throwing and javelin and achieved advanced results in local, regional and international competitions.