Dubai of Naturalization and Residency Department held a program titled: methods of questionnaire preparation, collecting and analyzing with the cooperation of eTQM collage. The program continues for three days in the officers club in DNRD main office and the numbers of participants reached 20 employees from officers and individuals. The lecture method depends on discussion, dialogue and practical individual and team trainings, in which the lecturer/ Khalid Ahmed talked about identifying the questionnaire, its importance in the practical search and institutions, how to link the questionnaire with the strategies of the working departments in the institutions, questionnaire characteristics, designing and writing different kinds of questionnaire. Trained participants will be able to complete the course requirements from Questionnaires designing, making decisions according to the benefited information from questionnaires, how to link questionnaires with the strategies of working departments and analyzing the questionnaires details. The course aimed to identify the participants with the goals of questionnaires designing in which the participant gain the skill to design a questionnaire he can pick it topic to apply it in the working environment which he works in.