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How do you use them?

If you’re registered for the Smart Gates, you can pass through by simply looking at the green light

on top of the camera to verify your biometrics, or you may need to scan your biometric passport in



Prior entering the smart gates if you need any assistance or clarification on how to use the smart

gate do not hesitate to get support from Dubai Airports May I Help You team located before the

gates area. In case you are unable to pass through the smart gate you can return back to the

immigration counter located behind the smart gate.


Just remember to remove anything covering your face – such as masks, glasses and hats – and

keep your passport and boarding pass ready in case it is required.