If you’re registered for the Smart Gates, you can pass through by simply looking at the green light
on top of the camera to verify your biometrics, or you may need to scan your biometric passport in
Prior entering the smart gates if you need any assistance or clarification on how to use the smart
gate do not hesitate to get support from Dubai Airports May I Help You team located before the
gates area. In case you are unable to pass through the smart gate you can return back to the
immigration counter located behind the smart gate.
Just remember to remove anything covering your face – such as masks, glasses and hats – and
keep your passport and boarding pass ready in case it is required.