IVR Services

Fax Service

Through the Fax service, available through an IVR system, establishments can request reports regarding the people they have sponsored to be sent to their fax..

GDRFAD aims at meeting the customer requirements through the state- of-the-art technologies. One such service is the Fax Service exclusively for establishments, made available through an IVR system. Through the Fax service, establishments can request reports regarding the people they have sponsored to be sent to their fax.

To avail this service an establishment representative has to visit the immigration office and pay a registration fee. Registered establishments will be provided with a company ID and password that have to be used when requesting reports.

Currently, there are four kinds of reports an establishment user can request. They are:

1. Valid Entry Permit report

2. Entry Permit violator's report

3. Valid Residence report

4. Residence violator's report

How to request a report:

To request a report through fax, please call 8005111 and follow these steps:

  1. Select your choice of language: press 1 for Arabic or press 2 for English.

  2. In the Main menu, press 3 for Establishment Card Fax services.

  3. Press 1 to receive a report about entry permits issued to your establishment.

  4. Press 2 to receive a report about residence permits issued to your establishment.

  5. Press 3 to receive a report about entry permit violators from your establishment.

  6. Press 4 to receive a report about residence permit violators from your establishment.

Once you have selected the report you require, enter your Establishment ID(Company ID) and password.

If you have any questions, please don’t hesitate to speak with one of our Customer Service Consultants by calling 8005111.

 

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