Awards and Certificates

The General Directorate of Residency and Foreigners Affairs Dubai is proud of its world-class achievements that contributed to the GDRFD obtaining prestigious local, regional and international awards. In line with the strategic objectives of GDRFA in consolidating a culture of leadership and corporate governance. Reaching global leadership and that because of determined efforts based on continuous improvement and development and its adoption of best international practices and the latest pioneering and innovative technologies and the advancement of performance, efficiency and service to the highest rates, not only at the local and regional level, but also at the global level.

Awards Category
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2017
American ideas The Positive Energy Department, representing the General Directorate of Identity and Foreign Affairs in Dubai, received several honours from the American Ideas Award: Brigadier General Abdul Samad Hussein Suleiman, Assistant Director for Quality and Excellence Affairs, won the Best Resident Award in 2017 along with Major Salem bin Ali, Director of the Amer Department.
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2017
American ideas The Positive Energy Department, representing the General Directorate of Identity and Foreign Affairs in Dubai, received several honours from the American Ideas Award: Brigadier General Abdul Samad Hussein Suleiman, Assistant Director for Quality and Excellence Affairs, won the Best Resident Award in 2017 along with Major Salem bin Ali, Director of the Amer Department.
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2017
Ideas UK The UAE-Vision project was one of several projects for which the General Directorate of Identity and Foreigners Affairs in Dubai, represented by the Creativity and Innovation Center and the Airports and Smart Services Sector, won the British Ideas Award. - The Next Generation Departure (NGA) project received a Process Improvement Award. - Customer Service Award for the project's smart gates allowed travellers to finish their travel formalities as quickly as possible.
The International Executive Leader Award in Innovation Management went to Al-Elham Madaniya's Younis Ahli, Director of the Creativity and Innovation Center.
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2017
Ideas UK The UAE-Vision project was one of several projects for which the General Directorate of Identity and Foreigners Affairs in Dubai, represented by the Creativity and Innovation Center and the Airports and Smart Services Sector, won the British Ideas Award. - The Next Generation Departure (NGA) project received a Process Improvement Award. - Customer Service Award for the project's smart gates allowed travellers to finish their travel formalities as quickly as possible.
The International Executive Leader Award in Innovation Management went to Al-Elham Madaniya's Younis Ahli, Director of the Creativity and Innovation Center.
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2018
Ideas UK The General Directorate of Identity and Foreigners Affairs in Dubai, represented by the Human and Financial Resources Department (Medical Unit), won the British Ideas Award in the Health and Safety category.
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2018
Ideas UK The General Directorate of Identity and Foreigners Affairs in Dubai, represented by the Human and Financial Resources Department (Medical Unit), won the British Ideas Award in the Health and Safety category.
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2019
IDEAS UK Through its participation in the IDEAS UK conference and award, the Dubai residency took home six awards. The conference was sponsored as a special honour for winning the platinum award for the ideas system, first place in the creators' sponsorship program's initiative category for people and organizations, special resident award for the smart corridor project, and centre second in the innovation category for the smart corridor project. It won the second place in the customer focus category for the “50 Plus” initiative project, and the third place in the value for money category for: VIRTUAL DESKTOP INFRASTRUCTURE
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2019
IDEAS UK Through its participation in the IDEAS UK conference and award, the Dubai residency took home six awards. The conference was sponsored as a special honour for winning the platinum award for the ideas system, first place in the creators' sponsorship program's initiative category for people and organizations, special resident award for the smart corridor project, and centre second in the innovation category for the smart corridor project. It won the second place in the customer focus category for the “50 Plus” initiative project, and the third place in the value for money category for: VIRTUAL DESKTOP INFRASTRUCTURE
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2018
Ideas. Arabia The Happy Newborns initiative, an integrated electronic service offered to new citizens, was recognized with the Grand International Award within the Arab Ideas Award by the General Directorate of Identity and Foreigners Affairs in Dubai, represented by the Nationality Affairs Sector. The customer receives the following services for the newborn through the "Mabrouk Ma Yak" service: the issuance of a birth certificate, the addition of the newborn to the family book, the registration of the newborn in the population registry, the issuance of a passport, the issuance of an identity card, insurance-trust, and the names of newborns are also registered in the population register. The winner of the Executive Leader Award for Innovation was Al-Madaniya / Elham Younis Ahli.
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2018
Ideas. Arabia The Happy Newborns initiative, an integrated electronic service offered to new citizens, was recognized with the Grand International Award within the Arab Ideas Award by the General Directorate of Identity and Foreigners Affairs in Dubai, represented by the Nationality Affairs Sector. The customer receives the following services for the newborn through the "Mabrouk Ma Yak" service: the issuance of a birth certificate, the addition of the newborn to the family book, the registration of the newborn in the population registry, the issuance of a passport, the issuance of an identity card, insurance-trust, and the names of newborns are also registered in the population register. The winner of the Executive Leader Award for Innovation was Al-Madaniya / Elham Younis Ahli.
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