Transfer of Residency visa from one passport to another

1. A copy of the old and new passports.

Digital channels (website/smart application):
1. Log in to the smart services system through (UAE Pass or username).
2. Search for the service to be applied for.
3. Fill in the application data, where applicable.
4. Pay the service fee (if any).

Customer Happiness Centre:
1. Visit the nearest Customer Happiness Centre.
2. Get the automated turn ticket and wait.
3. Submitting the application that fulfils all conditions and documents (if any) to the customer service employee.
4. Pay the service fee (if any).

Amer Service Centre:
1. Visit the nearest Amer Service Centre.
2. Get the automated turn ticket and wait.
3. Submitting the application that fulfils all conditions and documents (if any) to the customer service employee.
4. Pay the service fee (if any).

* Urgent service fee AED100
* Innovation fee AED10
* Printing fee AED100 (in case of submission through (ZAJEL Courier Center)

In case of transfer of residency visa due to loss of passport:
1. A letter of loss issued by the police must be submitted.

In case of transfer of residence permit due to change of nationality:
The sponsored person's new travel document (new nationality).

Digital channels (website/smart application):
The service is available 24/7

Amer Service Centre:
The service is available during the normal operating hours of AMER Centers

48.0 Hour(s)