Replacement of a Lost or Damaged Passport

Replacement of a Damaged Passport
1. Personal Photo with a white background
2. The damaged passport (original).
3. A report detailing the damage's causes.
Replacement of a Lost Passport
1. A personal photo.
2. Police certificate indicating a passport has been lost.

Digital channels (website/smart application):
1. Log in to the smart services system through (UAE Pass or username).
2. Search for the service to be applied for.
3. Fill in the application data, where applicable.
4. Pay the service fee (if any).
Customer Happiness Center:
1. Visit the nearest Customer Happiness Center.
2. Get the automated turn ticket and wait.
3. Submitting the application that all conditions and documents (if any) to the customer service employee.
4. Pay the service fee (if any).

AED 300 plus VAT (5%).

Extra charge :
Knowledge Dirham: AED 10
Innovation Dirham: AED 10

1. The personal photo must be 5.4 x 5.3 cm with a white background and clearly distinguishable facial features.
2. The passport holder's presence in the country.
3. Those over the age of 15 must have their signature and fingerprint on their identity card.

Availability of the service 24/7 on the website www.icp.gov.ae

48.0 Hour(s)

This service has no additional information

There is no related services