GDRFA Shines at Dubai Airshow 2023: Blending Emirati Tradition with Modern Service Innovation
The General Directorate of Residency and Foreigners Affairs (GDRFA) in Dubai made a significant impact on the opening day of the Dubai Airshow 2023, being held at Dubai World Central, Al Maktoum International Airport, under the theme "The Future of the Aerospace Industry”.
Adorned in national heritage dress, the GDRFA staff captured the attention of visitors at their stand, No. 1300, showcasing a perfect blend of Emirati tradition and modern service innovation.
The event, which kicked off today and will run until November 17, saw the GDRFA team actively engage with visitors, demonstrating the latest services offered to customers and highlighting their role in enhancing travel experiences.
The General Directorate’s participation comes in line with its vision to bolster its presence in both local and international forums, solidify its position as a leading entity in the sector, and deliver the highest international service standards.
Visitors to the Dubai Visitor Platform were treated to a simulation of the smart travel experience, a collaborative effort between GDRFA, Emirates Airline, and Dubai Airports. The simulation demonstrated seamless travel procedures and introduced various services, including smart gate simulations. Additionally, the platform familiarized the public with proactive solutions, smart corridor operations, and the "Smart Command and Control Center" project.
HE Lieutenant General Mohammed Al Marri, Director General of GDRFA, emphasized that the general directorate takes particular interest in participating in major international exhibitions within the aviation industry to enhance GDRFA’s status and global presence, and highlight its commitment to bridging distances for customers and ensuring their satisfaction.
Al Marri highlighted the importance of effective communication with customers to keep them updated on GDRFA’s qualitative and innovative services that leverage artificial intelligence and digital enhancements, in order to improve the quality of life and ensure customer happiness.